Learning from the National Insurance Institute
Entry to the NII building in Bat-YamArriving at the NII is currently not a very plesent experience. First, you’ll need to go through security
Diagram on the NII building in Jaffa’s floor planOnce you’re inside the building, you are not allowed to get out, and you’re stuck in the reception, waiting
Ground Floor Plan – DiagramWe strive to create a different scheme, securing only the reception, and creating a larger waiting area
Ground Floor Plan – DiagramInside this waiting area, we’ve placed commernce programs
Queue management IllustrationThe complex works as follows – first thing you see is a queue management machine where you’ll be able to register to the queue
Waiting area IllustrationOnce this is done you’re free to walk throughout the complex, you’ll get a notification on your mobile device a few minutes before your appointment
Transparency IllustrationThe service area is transparent, so you can see that no one cuts in line
Commerence IllustrationYou should be able to enjoy the complex’s commernce facilities while you wait
Service IllustrationA few minutes before your appointment you’ll get a notification on your mobile device, and you’ll be able to get the service
Key IllustrationThe experience of arriving at the NII could be a little bit better
East FacadeClick here to explore our plans